Q4 Results: Reliance Jio’s Profit Remains Flat As ARPU Falls – BloombergQuint

Mukesh Ambani’s telecom upstart has acquired over 30 crore customers by offering cheap data and is fast closing in on India’s second-largest operator Bharti Airtel Ltd. Since the launch of Reliance Jio in 2016, the telecom industry has been engaged in a brutal pricing war that has bled profits and triggered consolidation in the industry. But with Reliance Jio now having captured a significant market share, things are expected to move up from here.

Crisil Ratings said the average revenue per user—key indicator of telecom profitability—is at a decadal low, but has finally bottomed out. “The Indian telecom industry will reverse a two-year declining trend with a 7 percent revenue growth in fiscal 2020,” it said in a recent report.

Even Edelweiss said as Reliance Jio reaches closer to its 40-crore customer base target, the management will have to pause and take stock of the company’s objectives. “After achieving one of its key goals—400 million subscribers in H2FY20—Reliance Jio will hike prices to improve return ratios,” it said in an earnings preview.

“Data-addicted smartphone customers will be key target for consistent ARPU recovery,” Edelweiss said. “This segment holds the maximum ARPU improvement potential as customers are addicted to high data use and have requisite paying capacity.”

Q4 Results: Reliance Jio’s Profit Remains Flat As ARPU Falls – BloombergQuint